Privacy Policy

Introduction

Complete Outdoors (“we,” “us”) operates CompleteOutdoors.com and the Lake Mary Design Center at 930 International Parkway, Lake Mary, FL 32746. This policy describes the information we collect, how we use it, and the choices you have.

Information We Collect

Contact details you provide through our forms (name, email address, phone number, project address and ZIP code), project details you share with us (project type, features, budget range, timeline), and standard website usage data collected through cookies and analytics tools.

How We Use It

To respond to your inquiry, schedule Design Center visits, prepare designs and proposals, coordinate your project, and — where you have opted in — send you service and marketing communications.

SMS/Text Messaging

If you check the SMS consent box on our forms, you agree to receive text messages from Complete Outdoors about your project and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at (407) 834-7100 or info@completeoutdoors.com. Consent to receive text messages is not a condition of any purchase.

Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. All other categories of personal information exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties. We may share information with service providers who help us operate our business (such as our CRM and scheduling tools), with subcontractors and suppliers as needed to deliver your project, and where required by law.

Data Retention & Security

We retain project records as required for warranty, legal, and business purposes and take reasonable measures to protect your information.

Your Choices

You may opt out of SMS at any time by replying STOP. You may unsubscribe from marketing emails via the link in any message. To request access to or deletion of your information, contact info@completeoutdoors.com.

Contact

Complete Outdoors, 930 International Parkway, Lake Mary, FL 32746 · (407) 834-7100 · info@completeoutdoors.com

See also: SMS Terms & Conditions