Privacy Policy

Introduction

Complete Outdoors (“we,” “us”) operates CompleteOutdoors.com and the Lake Mary Design Center at 930 International Parkway, Lake Mary, FL 32746. This policy describes the information we collect, how we use it, and the choices you have.

Information We Collect

Contact details you provide through our forms (name, email address, phone number, project address and ZIP code), project details you share with us (project type, features, budget range, timeline), and standard website usage data collected through cookies and analytics tools.

How We Use It

To respond to your inquiry, schedule Design Center visits, prepare designs and proposals, coordinate your project, and send updates related to your project, including text messages if you opt in.

Email Communication

If you contact us, we may email you about your inquiry, project, or service request. You can ask us to stop at any time by contacting us directly.

Text Messaging

If you opt in, we use your mobile number only to send conversational messages about your project or service request. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Reply STOP to opt out or HELP for help. See our SMS Terms.

Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories of personal information exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties. We may share information with service providers who help us operate our business (such as our CRM and scheduling tools), with subcontractors and suppliers as needed to deliver your project, and where required by law.

Data Retention & Security

We retain project records as required for warranty, legal, and business purposes and take reasonable measures to protect your information.

Your Choices

You may opt out of SMS at any time by replying STOP. You may unsubscribe from marketing emails via the link in any message. To request access to or deletion of your information, contact info@completeoutdoors.com.

Contact

Complete Outdoors, 930 International Parkway, Lake Mary, FL 32746 · (407) 834-7100 · info@completeoutdoors.com

See also: SMS Terms & Conditions